For insurance agencies
Quote enquiries ready for an advisor, even while you're with a client.
BoltAssist is an AI receptionist that answers your agency's calls while your advisors are with clients. It gathers what each caller needs, books appointments and takes callback requests, and it never quotes, binds or changes coverage.
The 3-day Experience is free: 30 AI minutes, no credit card.
Hear BoltAssist in action
Talk to the AI receptionist of Aspen Insurance Advisors, a sample insurance agency we made up for this demo, right here in your browser. It isn't set up for your agency, and nothing is really booked or sent.
Try asking
- “I'd like a quote for home insurance.”
- “Can I meet with an advisor on Wednesday?”
- “What are your hours on Saturday?”
Your advisors can't take every call while they're with a client.
New quote enquiries, policy changes and document requests all arrive by phone, often at the same time.
- Quote enquiries go to voicemail, and the caller tries another agency.
- Simple service requests interrupt advisors in the middle of a review.
- Callback messages arrive without the type of coverage or the reason for the call.
- Callers with a new claim don't always know where to turn first.
What changes for your agency
Quote enquiries, ready for an advisor
Asks what kind of coverage the caller is looking for, such as auto, home, tenant or business, and takes a callback request for an advisor. It never quotes a premium.
Policy service requests
Takes requests for policy changes and documents with the caller's details and reason, so an advisor can handle them. It never changes or confirms coverage.
Appointments with advisors
Books, moves and cancels meetings into your advisors' hours.
Clear next steps for claims
Gives callers with a new claim the instructions you set up, such as their insurer's claims line, without saying whether anything is covered.
Confirmations and reminders
A text confirmation when a meeting is booked and a reminder before it.
Your clients' language
Continues in the caller's language, where that language is supported.
The right advisor for each call
Sends personal, commercial and service calls to the people who handle them.
Starter and aboveA person when it matters
Transfers a caller to an advisor when a person is needed.
Starter and above
How it works
Describe your agency
In Mission Control, add your lines of coverage, advisors, hours, policies and claims instructions.
Hear it in your browser
Try your receptionist free for 3 days during the Experience.
Go live on your number
Activate a plan, then connect a new BoltAssist number or forward your existing number through your phone provider.
Find the right BoltAssist plan for your business
Estimate your AI receptionist needs in seconds.
Estimated monthly AI minutes
360
An illustrative estimate based on 30 days, not a guaranteed usage amount.
Recommended for you
GrowthUS$349 USD/ month
600 AI receptionist minutes included each month
Why it fits
- Includes 600 minutes, enough for your estimate of 360.
- Covers one location and one business number.
- The lowest-priced plan that meets everything you selected.
3-day Experience first — no card
Compare plans
The right plan depends on your call volume, the capabilities you need and your number of locations. Every plan starts with the free 3-day Experience.
Essential
US$99 USD/ month
- 150 AI receptionist minutes
- 1 location · 1 business number
- No live transfers, call routing or waitlist — callers get a callback request instead
- Additional minutes at US$0.60 USD per minute
Starter
US$199 USD/ month
- 300 AI receptionist minutes
- 1 location · 1 business number
- Live call transfers and department or person routing; waitlist
- Additional minutes at US$0.50 USD per minute
- Matches your estimate
Growth
US$349 USD/ month
- 600 AI receptionist minutes
- Up to 2 locations · Up to 2 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.45 USD per minute
Business
US$549 USD/ month
- 900 AI receptionist minutes
- Up to 3 locations · Up to 3 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.40 USD per minute
Additional minutes are charged at the plan's per-minute rate only when additional-usage billing applies to your account, and never above the monthly spending limit you choose when you activate.
Four or more locations, or more than the standard plans include? Talk to us about a Custom plan.
The Experience
Try your own receptionist free for 3 days.
Set it up with your agency's services, hours and policies, then talk to it in your browser: 30 AI minutes in total, no credit card and no phone number needed, with Essential features during the evaluation. It never turns into a paid plan on its own.
The receptionist you configure during your Experience is the same receptionist you keep when you activate your subscription. It doesn't answer your agency's live calls during the Experience. After you activate, connect a new BoltAssist number or forward calls from your existing number to your BoltAssist number through your phone provider. Your existing number stays with your provider, and the same receptionist answers your live calls with your plan's features.
- Length
- 3 days
- AI minutes, in total
- 30
- Credit card
- Not required
- How you try it
- In your browser
- Phone number changes
- None needed
Questions from insurance agencies
No. BoltAssist never quotes premiums, binds, changes or confirms coverage, or says whether a claim is covered. It gathers what the caller needs and passes it to an advisor as a callback request or an appointment.
Have questions? Let's talk.
Send us a message and we'll reply by email, or ask for a callback.
Prefer a conversation? Request a founder's demo.
Hear it for yourself.
Talk to the live demo, then set up your own receptionist free for 3 days.