For heating and cooling companies
Book the tune-ups. Flag the no-heat calls. Keep your techs on the job.
BoltAssist is an AI receptionist that answers your company's calls while your technicians are on the tools. It books maintenance, takes repair requests with the details your team needs and flags urgent service calls for a priority callback.
The 3-day Experience is free: 30 AI minutes, no credit card.
Hear BoltAssist in action
Talk to the AI receptionist of Prairie Comfort Heating & Cooling, a sample heating and cooling company we made up for this demo, right here in your browser. It isn't set up for your company, and nothing is really booked or sent.
Try asking
- “How much is a furnace tune-up?”
- “Can I book an AC tune-up on Thursday?”
- “My furnace stopped working. What should I do?”
Your technicians can't answer the phone from a crawl space.
Calls come in when the weather turns, not when someone is free at the office.
- Maintenance requests land in voicemail while everyone is out on jobs.
- Urgent no-heat calls sit in the same pile as routine questions.
- Repair requests come in without the address, the equipment or the problem written down.
- The office spends the busiest days answering the same questions about hours and tune-up prices.
What changes for your company
Maintenance booked on the call
Books furnace and AC tune-ups into your services, technicians and hours, including after closing.
Repair requests with the details
Takes the caller's name, address, equipment and what's happening, so your team calls back prepared.
Safety emergencies first, urgent repairs flagged
A gas smell, a carbon monoxide alarm, smoke or fire gets your safety instructions first: get everyone out and call emergency services or the gas utility's emergency line. No heat, no cooling or a leak is an urgent service request: it goes into a callback request with the reason spelled out, so your team sees it at a glance.
Questions answered your way
Service area, hours, tune-up prices and policies, exactly as you've set them up.
Customers know when you're coming
A text confirmation at booking and a reminder before each scheduled visit.
Your customers' language
Continues in the caller's language, where that language is supported.
A person when it matters
Transfers an urgent caller to someone on your team when a person is needed.
Starter and aboveHelp fill cancelled visits
When a customer cancels a maintenance visit, BoltAssist can offer the opening by text to customers on your waitlist.
Starter and above
How it works
Describe your company
In Mission Control, add your services, service area, hours, team and the safety instructions for urgent calls.
Hear it in your browser
Try your receptionist free for 3 days during the Experience.
Go live on your number
Activate a plan, then connect a new BoltAssist number or forward your existing number through your phone provider.
Find the right BoltAssist plan for your business
Estimate your AI receptionist needs in seconds.
Estimated monthly AI minutes
450
An illustrative estimate based on 30 days, not a guaranteed usage amount.
Recommended for you
GrowthUS$349 USD/ month
600 AI receptionist minutes included each month
Why it fits
- Includes 600 minutes, enough for your estimate of 450.
- Covers one location and one business number.
- The lowest-priced plan that meets everything you selected.
3-day Experience first — no card
Compare plans
The right plan depends on your call volume, the capabilities you need and your number of locations. Every plan starts with the free 3-day Experience.
Essential
US$99 USD/ month
- 150 AI receptionist minutes
- 1 location · 1 business number
- No live transfers, call routing or waitlist — callers get a callback request instead
- Additional minutes at US$0.60 USD per minute
Starter
US$199 USD/ month
- 300 AI receptionist minutes
- 1 location · 1 business number
- Live call transfers and department or person routing; waitlist
- Additional minutes at US$0.50 USD per minute
- Matches your estimate
Growth
US$349 USD/ month
- 600 AI receptionist minutes
- Up to 2 locations · Up to 2 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.45 USD per minute
Business
US$549 USD/ month
- 900 AI receptionist minutes
- Up to 3 locations · Up to 3 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.40 USD per minute
Additional minutes are charged at the plan's per-minute rate only when additional-usage billing applies to your account, and never above the monthly spending limit you choose when you activate.
Four or more locations, or more than the standard plans include? Talk to us about a Custom plan.
The Experience
Try your own receptionist free for 3 days.
Set it up with your company's services, hours and policies, then talk to it in your browser: 30 AI minutes in total, no credit card and no phone number needed, with Essential features during the evaluation. It never turns into a paid plan on its own.
The receptionist you configure during your Experience is the same receptionist you keep when you activate your subscription. It doesn't answer your company's live calls during the Experience. After you activate, connect a new BoltAssist number or forward calls from your existing number to your BoltAssist number through your phone provider. Your existing number stays with your provider, and the same receptionist answers your live calls with your plan's features.
- Length
- 3 days
- AI minutes, in total
- 30
- Credit card
- Not required
- How you try it
- In your browser
- Phone number changes
- None needed
Questions from heating and cooling contractors
No. It doesn't diagnose equipment or give repair quotes, and it never promises an arrival time. It shares the prices you set up for services like tune-ups, and takes a repair request with the details so your team can follow up.
Have questions? Let's talk.
Send us a message and we'll reply by email, or ask for a callback.
Prefer a conversation? Request a founder's demo.
Hear it for yourself.
Talk to the live demo, then set up your own receptionist free for 3 days.