For family medical clinics
Shorten the morning phone rush at your clinic.
BoltAssist is an AI receptionist that answers your clinic's calls while your staff look after the patients in the waiting room. It books regular visits, physicals and follow-ups, takes prescription renewal requests for your care team and answers questions about hours, walk-ins and forms, without ever giving medical advice.
The 3-day Experience is free: 30 AI minutes, no credit card.
Hear BoltAssist answer a family clinic
Talk to the AI receptionist of Aldermoor Family Clinic, a sample family practice we made up for this demo, right here in your browser. It isn't set up for your clinic, nothing is really booked or sent, it never asks about symptoms and it only asks for a first name.
Try asking
- “Are you taking new patients?”
- “Can I book a physical Thursday morning?”
- “How do I get a prescription renewed?”
When the doors open, every line lights up.
Most patients call first thing in the morning, the same moment your front desk is checking in a full waiting room.
- Patients redial again and again during the morning rush, and some give up and go elsewhere.
- Renewal requests and questions about forms and sick notes pull staff away from the patients in front of them.
- Callers ask the same questions about hours, walk-ins and new-patient openings all day long.
- After closing, patients reach a recording and call back the next morning, adding to the rush.
What changes for your clinic
Visits booked with the right provider
Books regular visits, physicals and follow-ups into your physicians' and nurse practitioners' schedules and hours, and lets patients move or cancel them on the call.
Renewal requests for your care team
Takes prescription renewal requests as callback requests for your care team. It never promises a renewal or comments on a medication; your team decides.
Front-desk questions answered your way
Hours, walk-in policy, new-patient status, forms, sick notes and fees for uninsured services, exactly as you've set them up.
Emergencies pointed to the right place
For signs of an emergency, it gives the safety instructions you configure, such as calling emergency services or going to the nearest emergency department. It never interprets symptoms, never decides how urgent a visit is and never promises a same-day appointment.
Fewer missed appointments
A text confirmation at booking and a reminder before each visit.
Your patients' language
Continues in the caller's language, where that language is supported.
A person when it matters
Transfers a caller to someone at the clinic when a person is needed.
Starter and aboveCalls to the right desk
Routes calls to the people who handle them, such as the front desk, the nursing team or the staff member who looks after forms and records.
Starter and above
How it works
Set up your clinic
In Mission Control, add your visit types, providers, hours, walk-in and renewal policies, and the instructions for emergencies.
Try it in your browser
Talk to your own receptionist free for 3 days during the Experience.
Go live on your number
Activate a plan, then connect a new BoltAssist number or forward your existing number through your phone provider.
Find the right BoltAssist plan for your business
Estimate your AI receptionist needs in seconds.
Estimated monthly AI minutes
1,050
An illustrative estimate based on 30 days, not a guaranteed usage amount.
Let's find the best fit for your business
Your estimated usage is above the minutes included in our standard plans. Let's find the best fit for your business.
You can also compare Business: 900 minutes included, then US$0.40 USD per additional minute when additional-usage billing applies to your account, never above the monthly spending limit you choose. Compare all plans
Compare plans
The right plan depends on your call volume, the capabilities you need and your number of locations. Every plan starts with the free 3-day Experience.
Essential
US$99 USD/ month
- 150 AI receptionist minutes
- 1 location · 1 business number
- No live transfers, call routing or waitlist — callers get a callback request instead
- Additional minutes at US$0.60 USD per minute
Starter
US$199 USD/ month
- 300 AI receptionist minutes
- 1 location · 1 business number
- Live call transfers and department or person routing; waitlist
- Additional minutes at US$0.50 USD per minute
Growth
US$349 USD/ month
- 600 AI receptionist minutes
- Up to 2 locations · Up to 2 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.45 USD per minute
Business
US$549 USD/ month
- 900 AI receptionist minutes
- Up to 3 locations · Up to 3 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.40 USD per minute
Additional minutes are charged at the plan's per-minute rate only when additional-usage billing applies to your account, and never above the monthly spending limit you choose when you activate.
Four or more locations, or more than the standard plans include? Talk to us about a Custom plan.
The Experience
Try your own receptionist free for 3 days.
Set it up with your clinic's visit types, hours and policies, then talk to it in your browser: 30 AI minutes in total, no credit card and no phone number needed, with Essential features during the evaluation. It never turns into a paid plan on its own.
The receptionist you configure during your Experience is the same receptionist you keep when you activate your subscription. It doesn't answer your clinic's live calls during the Experience. After you activate, connect a new BoltAssist number or forward calls from your existing number to your BoltAssist number through your phone provider. Your existing number stays with your provider, and the same receptionist answers your live calls with your plan's features.
- Length
- 3 days
- AI minutes, in total
- 30
- Credit card
- Not required
- How you try it
- In your browser
- Phone number changes
- None needed
Questions from medical clinics
No. BoltAssist never diagnoses, interprets symptoms or test results, or gives medical advice, and it never shares results. It handles the front-desk side: appointments, the questions you've set up and callback requests for your team.
Have questions? Let's talk.
Send us a message and we'll reply by email, or ask for a callback.
Prefer a conversation? Request a founder's demo.
Hear it answer a family clinic.
Talk to the live demo, then set up your own receptionist free for 3 days.