For physiotherapy clinics
Keep your physiotherapists with patients, not on the phone.
BoltAssist is an AI receptionist that answers your clinic's calls while your team is hands-on with patients. It books, moves and cancels assessments and follow-up sessions with the physiotherapist a patient prefers, answers questions about hours, parking, what to wear and your policies, and takes callback requests for claim and coverage questions, without ever giving health advice.
The 3-day Experience is free: 30 AI minutes, no credit card.
Hear BoltAssist answer a physiotherapy clinic
Talk to the AI receptionist of Larkhaven Physiotherapy, a sample physiotherapy clinic we made up for this demo, right here in your browser. It isn't set up for your clinic, nothing is really booked or sent, it never asks about injuries or symptoms and it only asks for a first name.
Try asking
- “Do I need a doctor's referral to book an assessment?”
- “Can I book an initial assessment with Maren on Wednesday?”
- “What should I wear to my first appointment?”
Your physiotherapists can't answer the phone mid-session.
In a physiotherapy clinic, your team spends the day hands-on with patients, and the front desk is busy checking people in and out.
- Calls during sessions go unanswered, and new patients often book with the next clinic that picks up.
- Calls before opening, after closing and on weekends go to voicemail, and not every caller leaves a message.
- Questions about referrals, direct billing, what to wear and where to park come in all day.
- Work injury, motor vehicle claim and benefits questions need the right person, which means phone tag.
What changes for your clinic
Assessments and follow-ups booked
Books initial assessments for new patients and follow-up sessions for returning ones into your physiotherapists' schedules and hours, including sports and work injury bookings, handled as appointments only.
The physiotherapist they prefer
Books with the physiotherapist a patient asks for, or offers another time or physiotherapist when that one is full.
Changes without phone tag
Patients reschedule or cancel on the call, and your schedule stays up to date.
Front-desk questions answered your way
Hours, location, parking, what to wear and bring, referrals, cancellation and direct billing policies, exactly as you've set them up.
Administrative calls only
It never diagnoses, suggests exercises or says whether someone needs physiotherapy for a symptom. It offers to book an assessment or takes a callback request for your team, and asks for no injury details.
Claim questions go to your team
Work injury, motor vehicle and benefits questions become callback requests. It never says what a claim or plan covers.
Emergencies pointed to the right place
For signs of an emergency, it gives the safety instructions you configure, such as calling emergency services or going to the nearest emergency department. It never interprets symptoms, never decides how urgent a visit is and never promises a same-day appointment.
A person when it matters
Transfers a caller to someone at the clinic when a person is needed.
Starter and above
How it works
Set up your clinic
In Mission Control, add your appointment types, physiotherapists, hours, policies and the instructions for emergencies.
Try it in your browser
Talk to your own receptionist free for 3 days during the Experience.
Go live on your number
Activate a plan, then connect a new BoltAssist number or forward your existing number through your phone provider.
Find the right BoltAssist plan for your business
Estimate your AI receptionist needs in seconds.
Estimated monthly AI minutes
750
An illustrative estimate based on 30 days, not a guaranteed usage amount.
Recommended for you
BusinessUS$599 USD/ month
900 AI receptionist minutes included each month
Why it fits
- Includes 900 minutes, enough for your estimate of 750.
- Covers one location and one business number.
- The lowest-priced plan that meets everything you selected.
3-day Experience first — no card
Compare plans
The right plan depends on your call volume, the capabilities you need and your number of locations. Every plan starts with the free 3-day Experience.
Essential
US$99 USD/ month
- 150 AI receptionist minutes
- 1 location · 1 business number
- No live transfers, call routing or waitlist — callers get a callback request instead
- Additional minutes at US$0.60 USD per minute
Starter
US$199 USD/ month
- 300 AI receptionist minutes
- 1 location · 1 business number
- Live call transfers and department or person routing; waitlist
- Additional minutes at US$0.50 USD per minute
Growth
US$399 USD/ month
- 600 AI receptionist minutes
- Up to 2 locations · Up to 2 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.50 USD per minute
- Matches your estimate
Business
US$599 USD/ month
- 900 AI receptionist minutes
- Up to 3 locations · Up to 3 business numbers
- Live call transfers and department or person routing; waitlist
- Multi-location routing, with minutes shared across locations
- Additional minutes at US$0.50 USD per minute
Additional minutes are charged at the plan's per-minute rate only when additional-usage billing applies to your account, and never above the monthly spending limit you choose when you activate.
Four or more locations, or more than the standard plans include? Talk to us about a Custom plan.
The Experience
Try your own receptionist free for 3 days.
Set it up with your clinic's appointment types, hours and policies, then talk to it in your browser: 30 AI minutes in total, no credit card and no phone number needed, with Essential features during the evaluation. It never turns into a paid plan on its own.
The receptionist you configure during your Experience is the same receptionist you keep when you activate your subscription. It doesn't answer your clinic's live calls during the Experience. After you activate, connect a new BoltAssist number or forward calls from your existing number to your BoltAssist number through your phone provider. Your existing number stays with your provider, and the same receptionist answers your live calls with your plan's features.
- Length
- 3 days
- AI minutes, in total
- 30
- Credit card
- Not required
- How you try it
- In your browser
- Phone number changes
- None needed
Questions from physiotherapy clinics
No. BoltAssist handles the front desk: appointments, the questions you've set up and callback requests for your team. It never diagnoses, suggests exercises, comments on an injury or says whether someone needs physiotherapy.
Have questions? Let's talk.
Send us a message and we'll reply by email, or ask for a callback.
Prefer a conversation? Request a founder's demo.
Try it with your own clinic.
Set up your own receptionist free for 3 days, with your clinic's appointment types, physiotherapists and hours.